# Kiro (AWS)

Feedback Bench, coding agents, built 2026-10-01, window 2026-08-31 to 2026-09-27. Web page: https://feedbackbench.com/#/agent/kiro

| Measure | Value |
|---|---|
| Rank | 13 of 17 (rank range 13–13) |
| Feedback Score | 29.5 (95% interval 29.0–30.0) |
| Popularity | 0.185 (share of voice 0.57%) |
| Customer love | 0.470 (95% interval 0.453–0.485) |
| Top quadrant | no |
| Authors | 564 |
| Posts counted | 1156 |
| Posts that judge the agent | 537 |
| Criteria better / worse than peers | 0 / 2 of 63 |

## The brief

Written by Claude Opus 5.5 from 62 labelled posts and the numbers on this page. Interpretation, not measurement: every quote is verbatim and links to its post.

**Spec-driven workflow people like, wrapped in pricing they don't trust.**

TL;DR:

- Model catalog lag is the loudest complaint; subscribers pay and still wait for new releases.
- Luna's repricing and faster credit burn turned cost-conscious users into critics this month.
- The spec-based requirements, design, tasks flow is why fans stay.

### What hurts

- **New models arrive late** ([Which models are offered on a plan and when](https://feedbackbench.com/criteria/models.catalog_access.md)). Subscribers watch frontier releases ship elsewhere while Kiro posts 'coming soon' with no date, so paying users feel locked to outdated models.
  Model access is the single biggest complaint cluster, and it is worse than peers. Posts name specific missing models and ask for same-day availability. Adding Opus 5.5 was the top request at 29 author-weeks.
  
  The frustration is less about any one model than about silence. Users ask for an ETA and get none. Some fold it into a broader sense that the product is falling behind on fast mode and mobile too.
  Evidence:
  - Complaint, Kiro, @kirodotdev, 2026-09-25: “@kirodotdev cool. now where is opus 5.5? you said “coming soon” days ago. even a simple eta would be appreciated.” [source](https://twitter.com/1881025178291081216/status/2103520502471852236)
  - Complaint, Kiro, @kirodotdev, 2026-09-03: “@kirodotdev bring fable 5.1 to kiro 😭 we got the subscriptions, but still don’t have access to the latest model.” [source](https://twitter.com/1813476364303089664/status/2095551291535831094)
  - Complaint, Kiro, r/kiroIDE, 2026-09-09: “so these guys paying for outdated models and dont want latest releases to try for better coding and productivity?” [source](https://www.reddit.com/r/kiroIDE/comments/1war1iu/is_gpt_astra_and_the_fable_models_coming_to_kiro/p8ocmwa/)
  - Complaint, Kiro, r/kiroIDE, 2026-09-23: “man kiro is becoming less and less usable everyday. no fast mode, no latest models, no mobile use (in beta or opt in?)” [source](https://www.reddit.com/r/kiroIDE/comments/1wnep1f/give_us_opus_55_atleast/pbh4l3t/)

- **Luna repricing broke the cheap lane** ([Price, allowance or plan terms changed](https://feedbackbench.com/criteria/limits.allowance_change.md), [Pricing and plan terms stated clearly and consistently](https://feedbackbench.com/criteria/billing.pricing_clarity.md)). A credit multiplier moved a favorite budget model from near-free to above parity, and a hidden long-context surcharge surprised users weeks later.
  Allowance changes drew zero praise and rate worse than peers. Users who built habits around a low-multiplier model saw it jump after a context-window upgrade nobody asked for.
  
  Pricing clarity compounds it. Posts say the double rate past a context threshold went unnoticed for weeks, and argue credits now track margin rather than model cost. Some ask for lower or reverted pricing, or an optional large-context tier.
  Evidence:
  - Complaint, Kiro, r/kiroIDE, 2026-09-15: “nobody needed 5.6 luna to have 1m context. it was my favorite model at 0.1x. now at 1.1x the cost is unreasonable.” [source](https://www.reddit.com/r/kiroIDE/comments/1wgutoi/so_let_me_get_this_straight_the_kiro_team_goes/p9xollc/)
  - Complaint, Kiro, @kirodotdev, 2026-09-16: “can anyone in the kiro team pushback against this change ? luna went from being dirt cheap to 1.1x <strict_link> either that or just be transparent and admit you wanted to do a price increase. @kirodotdev @mattsgarman” [source](https://twitter.com/2066294184923877376/status/2100144237366923638)
  - Complaint, Kiro, r/kiroIDE, 2026-09-27: “ik it had been weeks since they changed the price and context support for gpt 5.6 models but i was still not aware about 2x rate after 272k tokens until yesterday” [source](https://www.reddit.com/r/kiroIDE/comments/1wrd7l9/insane_price_hike_for_gpt_56_model_even_crazier/pcbxpf2/)
  - Complaint, Kiro, r/kiroIDE, 2026-09-15: “this isn’t really model-cost pricing anymore, it’s just product pricing. luna can be cheaper to run than haiku and still cost more in kiro because they’re pricing based on value, demand, and margin, not underlying api cost.” [source](https://www.reddit.com/r/kiroIDE/comments/1wgn268/gpt_56_luna_is_dead_in_kiro/p9w2vyc/)

- **Credits drain faster than before** ([Single prompt, model or effort level consumes disproportionate quota](https://feedbackbench.com/criteria/limits.burn_rate.md)). Users report the same tasks now cost several times more credits, even in auto mode, with fewer tokens delivered per credit.
  Burn-rate posts are almost all complaints. Users compare against their own history, tasks that used to take a few credits now take many more, and a fixed credit spend buys fewer tokens than it did.
  
  Restoring old prompts with large context is flagged as a silent credit sink. The tone is distrust, not confusion.
  Evidence:
  - Complaint, Kiro, r/kiroIDE, 2026-09-19: “even in the auto mode, credits are getting used up much faster. any tasks which use to consume around 2-3 credits are now consuming anywhere between 8-15 credits.” [source](https://www.reddit.com/r/kiroIDE/comments/1wjh0hs/for_the_last_23_days_kiro_credits_have_been/papg6bq/)
  - Complaint, Kiro, r/kiroIDE, 2026-09-22: “i find it strange that i currently have 2 kiro accounts with 10k credits, normally 1000 credits were 130m tokens, today i spent 4000 credits and it was only 80m tokens, i only use opus 5.” [source](https://www.reddit.com/r/kiroIDE/comments/1wgvftp/kiros_ide_says_gpt56_luna_is_11x_but_it_silently/pb9rly4/)
  - Complaint, Kiro, r/kiroIDE, 2026-09-16: “you restored a historical prompt with god knows how many input tokens.” [source](https://www.reddit.com/r/kiroIDE/comments/1whrobc/in_less_than_30_secs_kiro_uses_almost_100_credits/pa7jyxp/)
  - Complaint, Kiro, r/kiroIDE, 2026-09-10: “stated purpose? idk but the unstated one is to waste all your credits and make you pull out at least 800 strands of your hair per month” [source](https://www.reddit.com/r/kiroIDE/comments/1wchsii/frontier_models_on_other_providers_vs_the_same/p8xwth8/)

- **Checkout fails, support goes quiet** ([Wrong charges, failed payments and plan provisioning](https://feedbackbench.com/criteria/account.billing_errors.md), [Support, refunds and issue handling](https://feedbackbench.com/criteria/account.support.md)). Paying customers hit repeated card declines across cards, devices and networks, then wait days for ticket replies that never come.
  A wave of declined renewals and add-on purchases hit late in the window. Users tried multiple cards and fresh accounts with the same result. One reports four days with no answer to a ticket.
  
  Support complaints outnumber praise heavily. Refund requests after service errors were refused, and a mid-month downgrade produced an unexpected post-paid charge with plan controls locked.
  Evidence:
  - Complaint, Kiro, r/kiroIDE, 2026-09-24: “i’ve been trying to renew my pro max plan since yesterday, but my cards keep getting declined. **i’m trying to pay for the subscription**, it’s not a free trial, and yet all of my payments are being declined haha.” [source](https://www.reddit.com/r/kiroIDE/comments/1wp1sbg/kiro_subscription_payment/pbtgpdk/)
  - Complaint, Kiro, r/kiroIDE, 2026-09-24: “same issue - tried 4 cards, including my debit/bank card, not just credit cards.” [source](https://www.reddit.com/r/kiroIDE/comments/1wp1sbg/kiro_subscription_payment/pbrlgis/)
  - Complaint, Kiro, r/kiroIDE, 2026-09-24: “i know this is a known issue, but has anyone also been having problems paying for their subscription today? i have tried with multiple card and allways get the error message ' your card was declined. please try a different card.' update: almost 24h now, payment still not working, no response from the support.... i cant understand how this is not a top priority problem for the company update 28/09/2026 - 4 days later since the first attempt, still without success, the issue persists. **no answer from the support to my ticket.**” [source](https://www.reddit.com/r/kiroIDE/comments/1wp1sbg/kiro_subscription_payment/)
  - Complaint, Kiro, r/kiroIDE, 2026-08-31: “i was charged in post paid credits when i downgraded from pro tier to free tier mid month i was on the $20 discount for it… i have some other things to take care and won’t be using my computer or kiro much so moved to free tier mid month using around \~600 credits out of the 1000 credits. but i got billed for the \~550 credits as post paid credits as my tier was downgraded right before the billing cycle was supposed to complete. and my manage plan button is also blocked. what was the reason for it?” [source](https://www.reddit.com/r/kiroIDE/comments/1vavovb/downgraded_kiro_subscription_before_renewal_will/p70oc17/)

- **Student accounts suspended on day one** ([Account bans and access restrictions](https://feedbackbench.com/criteria/account.bans_restrictions.md), [Free tier and free model availability and limits](https://feedbackbench.com/criteria/billing.free_tier.md)). New student-program accounts get flagged for unusual activity after minimal use, and appeals return canned replies instead of explanations.
  Bans and restrictions drew no praise. Users describe suspension after a single prompt and repeated templated responses from support.
  
  The student program itself splits opinion. Students welcome access, but posts call the university list narrow and the verification process weak. Expanding it was the second most common request.
  Evidence:
  - Complaint, Kiro, r/kiroIDE, 2026-09-11: “hello, i wonder if any of you registered your uni email on kiro to apply and claim the student program but one day after activating your account, you suddenly got suspended due to unusual activity despite using it just for a normal prompting. i've contact kiro support but haven't got any replies, maybe someone can help me resolve this issue?” [source](https://www.reddit.com/r/kiroIDE/comments/1wd8i18/kiro_account_got_suspended_after_applying_student/)
  - Complaint, Kiro, r/kiroIDE, 2026-09-14: “has anyone else experienced this with kiro? i recently created a student account using my university email, sent only one prompt, and then my account was suddenly suspended. i've contacted support multiple times and provided my case number, but i keep receiving the same ai-generated response without any actual explanation or resolution. has anyone here gotten their account suspension resolved? if so, how did you manage to get it resolved?” [source](https://www.reddit.com/r/kiroIDE/comments/1wfui10/kiro_student_account_suspended_for_no_reason/)
  - Complaint, Kiro, @kirodotdev, 2026-09-18: “@kirodotdev kiro will never have a universal student verification system like google's. never forget this and this is one of the worst things for kiro.” [source](https://twitter.com/1896160400716267520/status/2101007441785663795)
  - Complaint, Kiro, @kirodotdev, 2026-09-08: “@kirodotdev global is too strong for adding only 121 new universities” [source](https://twitter.com/1759889469421850624/status/2097446607838994816)

### What works

- **Spec-driven flow earns real loyalty** ([Can do the user's kind of task](https://feedbackbench.com/criteria/work.capability.md), [Plan-before-edit mode](https://feedbackbench.com/criteria/work.plan_mode.md)). Kiro's requirements, design, task-list pipeline lets users review each phase before code lands, which fans say beats unstructured prompting.
  Capability posts split evenly, but the praise is specific. Users credit the spec approach with cleaner deployments and call out property-based tests, hooks for lint and commit, and strong fit for AWS infrastructure work.
  
  Plan-before-edit mode is one of the few criteria where praise dominates. Users frame Kiro as developer-focused rather than general-purpose.
  Evidence:
  - Praise, Kiro, @kirodotdev, 2026-09-26: “what if your ide wrote the spec and the code? built bookgen with @kirodotdev - an ai book generator + reader app. kiro handled: 📋 spec-driven dev (requirements → design → tasks) 🧪 property-based tests via fast-check 🎨 frontend design via powers 🔁 hooks for auto-lint + auto-commit this is what agentic dev actually feels like. #kirouniversity #buildwithkiro” [source](https://twitter.com/1254105798369632256/status/2103788773142376577)
  - Praise, Kiro, r/kiroIDE, 2026-09-26: “i don’t know where you’d get more tokens, but the use case varies. if you like proper software development workflows where there’s a plan, requirements, design, task lists, then implementation, kiro is way better given its spec based approach. you get to review each phase, make sure the requirements are right, and then you get a nice task list for execution which gets you a way better deployment than “vibe coding” it. it’s especially great if you are doing cloud infrastructure in aws. for a more general, knowledge work, unstructured way of approaching it, where you must be the one keeping the plan together, claude will be a better option (not that you can’t do that with kiro). kiro is more developer focused, claude is more general use focused.” [source](https://www.reddit.com/r/kiroIDE/comments/1wqueq0/claude_pro_vs_kiro_pro_subscription_which_is/pc71fxm/)
  - Praise, Kiro, @kirodotdev, 2026-09-22: “@kirodotdev from a notes-app idea to a browser-based 3d explorer is a great example of how fast building has become.” [source](https://twitter.com/313123169/status/2102535304473170291)

- **Cheap plans go far with discipline** ([How much use a plan's price buys](https://feedbackbench.com/criteria/limits.plan_value.md), [Single prompt, model or effort level consumes disproportionate quota](https://feedbackbench.com/criteria/limits.burn_rate.md)). Users who pick efficient models or auto mode report entry plans covering heavy enterprise work, and some rate Kiro better value than rivals.
  Plan value sits at typical, with a clear pattern. Praise comes from users who route most work to low-cost models and save premium models for hard tasks.
  
  Others say credits burn slower than in competing tools and that the entry plan's credit pool runs a frontier model many times. Complaints come mostly from users running premium models nonstop or multiple accounts.
  Evidence:
  - Praise, Kiro, r/ChatGPTCoding, 2026-09-12: “we got $20 for kiro and since i just use the ultra efficient luna, i don't even spend more than like 70% a month anymore. and yes, i work on multiple enterprise apps. the ones who spend $1k - you don't need opus for everything.” [source](https://www.reddit.com/r/ChatGPTCoding/comments/1wdfc5x/what_is_your_monthly_budget_for_agentic_coding/p9aizjj/)
  - Praise, Kiro, @kirodotdev, 2026-09-27: “@kirodotdev if i had to choose between cursor and kiro for using claude opus 5.5, based on a year of experience, i’d recommend kiro for the best value. even the cheapest plan gives you 1,000 credits, which lets you run the model a surprisingly large number of times. <strict_link>” [source](https://twitter.com/1260863005362802688/status/2104082489124004092)
  - Praise, Kiro, r/kiroIDE, 2026-08-31: “compared to other tools such as copilot, kiro uses up credits relatively slowly (and yes, i mean credits per cost). of course, where possible, you should try to optimise your llm usage a little, avoid unnecessary context, etc., but depending on what you’re doing and which model you’re using, this level of consumption may be normal.” [source](https://www.reddit.com/r/kiroIDE/comments/1vz8tk7/kiro_is_guzzling_credits_1k_in_two_days/p71rhqd/)
  - Praise, Kiro, r/kiroIDE, 2026-09-11: “i use kiro ide with auto model. works very well, few tokens.” [source](https://www.reddit.com/r/kiroIDE/comments/1wchsii/frontier_models_on_other_providers_vs_the_same/p92st2r/)

### Under the surface

- **Opus 5.5 landing shifts the mood** ([Which models are offered on a plan and when](https://feedbackbench.com/criteria/models.catalog_access.md)). The most-requested model appeared in the dropdown at the window's end, turning a top complaint into praise almost overnight.
  Days after users demanded an ETA, posts celebrate the model showing up, even before the changelog reflected it. Requests immediately move to the next lineup.
  
  The pattern suggests catalog speed drives sentiment more than any feature. Whether the next major release ships faster will decide if this swing holds.
  Evidence:
  - Praise, Kiro, @kirodotdev, 2026-09-26: “@hanjack375478 @kirodotdev it's available check your drop-down menu they haven't updated the models changelog on site but you can see opus 5.5 with 2x multiplier great work 👍” [source](https://twitter.com/2075998391793037312/status/2103842954746208739)
  - Praise, Kiro, @kirodotdev, 2026-09-27: “@kirodotdev finally, we have opus 5.5 in kiro!!! 🎉 thanks for finally adding it! hope to see the gpt-6 lineup in kiro soon too. <strict_link>” [source](https://twitter.com/1673330175939956739/status/2104121435983958182)
  - Praise, Kiro, r/google_antigravity, 2026-09-05: “define “most capable models” outside of fable which extremely overrated, all the frontier models are available on kiro” [source](https://www.reddit.com/r/google_antigravity/comments/1w786df/is_kiro_better_for_development/p7vz1ak/)

- **Many users are there by mandate** ([Can do the user's kind of task](https://feedbackbench.com/criteria/work.capability.md)). A recurring theme is users who stay because their employer provides Kiro, while preferring other harnesses for accuracy, tooling and stability.
  Several detailed posts come from people who say work access, not preference, keeps them on Kiro. They compare it unfavorably on subagent control, model fallback and general stability.
  
  One asks the team to fix bugs and model availability before shipping new product lines. That captive base may mask how many would switch if free to choose.
  Evidence:
  - Praise, Kiro, r/kiroIDE, 2026-09-17: “it’s mostly people using it at work that can’t just up and switch. also the ability to use gpt and claude together was nice until this update. kiro cli and crew are pretty good” [source](https://www.reddit.com/r/kiroIDE/comments/1wgutoi/so_let_me_get_this_straight_the_kiro_team_goes/paabrwm/)
  - Complaint, Kiro, r/kiroIDE, 2026-09-27: “i work for amazon and is somewhat “strongly recommended” to use kiro. i still use claude code at work and at home. so much better … (auto classifier, transcript details, integrated tooling, open source tooling, cli features, general stability, model fallback, sub agents control, etc …)” [source](https://www.reddit.com/r/kiroIDE/comments/1wqueq0/claude_pro_vs_kiro_pro_subscription_which_is/pccqcjf/)
  - Complaint, Kiro, r/kiroIDE, 2026-09-02: “i shared my feedback for the last few months on discord, in kiro office hours, in github issues, etc. and i'm not the only one who did that. instead of developing "kiro for xyz" or that kirocrew shit, maybe fix more bugs, focus on model availability. like u/feeling-bluebird6692 my company is the only reason im using kiro. other (open) models and harnesses perform significant better. so how about we start there?” [source](https://www.reddit.com/r/kiroIDE/comments/1w4wl5c/are_we_getting_fable_51/p7bses3/)
  - Complaint, Kiro, r/kiroIDE, 2026-09-18: “i dont think they are even trying. i use kiro cause i have free credits there. but man it is bad. it makes antigravity look like a work of art. i use codex as my daily driver, and had to come back to it every once in a while when my credits end and tibo forgets to hit reset. and its painful” [source](https://www.reddit.com/r/kiroIDE/comments/1otp6lu/kiro_has_been_the_worst_ai_code_editor_i_have/pakkppu/)

### Fine print

- Most posts come from the vendor's own subreddit and X account, which skews toward active, vocal users.
- Checkout-failure posts cluster in a few late-September days; the fix post appears four times as duplicates.
- Most criteria have too few posts to separate from peers.

## Top requests

What users ask to add or change, most asked first. 157 author-weeks ask for something. Requests do not change the Feedback Score. Rule: A separate pass by Claude Sonnet 5 reads every counted post and extracts what the author asks the agent or its vendor to add or change, with the criteria it maps to and a short normalised wording; it does not touch the labels or the Feedback Score. Claude Opus 5.5 groups the wordings within each criterion (the first criterion the request maps to) into themes; code counts them. A theme counts distinct author-weeks that ask for it, per agent; across agents, one author-week per agent. Themes asked in fewer than 2 author-weeks, and requests that share no theme, are not shown. Examples: up to 3 posts per theme from different authors, without slurs, preferring posts of 60 to 450 characters, most recent first.

| Rank | Request | Criterion | Author-weeks | Posts |
|---|---|---|---|---|
| 1 | Add Opus 5.5 model | [Which models are offered on a plan and when](https://feedbackbench.com/criteria/models.catalog_access.md) | 29 | 37 |
| 2 | Expand student program to more universities | [Free tier and free model availability and limits](https://feedbackbench.com/criteria/billing.free_tier.md) | 18 | 20 |
| 3 | Fix declined card payments and checkout failures | [Wrong charges, failed payments and plan provisioning](https://feedbackbench.com/criteria/account.billing_errors.md) | 8 | 9 |
| 4 | Add Fable 5.1 model | [Which models are offered on a plan and when](https://feedbackbench.com/criteria/models.catalog_access.md) | 8 | 8 |
| 5 | Add GPT-6 Astra model | [Which models are offered on a plan and when](https://feedbackbench.com/criteria/models.catalog_access.md) | 7 | 7 |
| 6 | Lower or reverted model pricing | [Price, allowance or plan terms changed](https://feedbackbench.com/criteria/limits.allowance_change.md) | 6 | 6 |
| 7 | Add low-cost DeepSeek and GLM models together | [Which models are offered on a plan and when](https://feedbackbench.com/criteria/models.catalog_access.md) | 5 | 5 |
| 8 | Same-day availability of new models | [Which models are offered on a plan and when](https://feedbackbench.com/criteria/models.catalog_access.md) | 5 | 5 |
| 9 | Add DeepSeek V4.1 Flash model | [Which models are offered on a plan and when](https://feedbackbench.com/criteria/models.catalog_access.md) | 4 | 5 |
| 10 | Keep model catalog updated to latest versions | [Which models are offered on a plan and when](https://feedbackbench.com/criteria/models.catalog_access.md) | 4 | 5 |
| 11 | Add GPT-6 Sol and Luna models | [Which models are offered on a plan and when](https://feedbackbench.com/criteria/models.catalog_access.md) | 4 | 4 |
| 12 | Optional pricing tier for larger context | [Price, allowance or plan terms changed](https://feedbackbench.com/criteria/limits.allowance_change.md) | 4 | 4 |

### 1. Add Opus 5.5 model

- Kiro, 2026-09-25, @kirodotdev (X): “@kirodotdev opus 5.5 &amp; gpt-6. it appears you are closing kiro” [source](https://twitter.com/1406221145498587139/status/2103356477729845498)
- Kiro, 2026-09-24, r/kiroIDE (Reddit): “i purchased kiro subscriptions around 2 months ago because i liked the models and no 5-hours limits. after, i applied for the kiro startup program. now i'm using startup credits but i'm not happy now. kiro still seems to be stuck with the older model only opus 5 and gpt 5.6. i don’t see the newer models like opus 5.5, fable, gpt6 models. can we expect these latest models ? and anyone else experiencing this?” [source](https://www.reddit.com/r/kiroIDE/comments/1wp3xji/why_kiro_like_this/)
- Kiro, 2026-09-24, @kirodotdev (X): “@kirodotdev add opus 5.5 it's is already too late how long are we supposed to wait another decade? we are paying for your service not begging for anything.” [source](https://twitter.com/2075998391793037312/status/2103155400422142249)

### 2. Expand student program to more universities

- Kiro, 2026-09-10, @kirodotdev (X): “@ajassy kiro is great but davidson college is sadly not one of the 132 colleges listed. @kirodotdev i'm researching coding agents and would love to access kiro pro for the next year. can we chat?” [source](https://twitter.com/1256997596473720834/status/2097903998695035225)
- Kiro, 2026-09-09, @kirodotdev (X): “@kirodotdev would you mind adding the university of electro-communications to your list?” [source](https://twitter.com/1959058795138887680/status/2097790884863705229)
- Kiro, 2026-09-09, @kirodotdev (X): “i thought entire world have around 200+ countries but not it's actually 18 thanks @kirodotdev helping <strict_link>” [source](https://twitter.com/2015748138750058496/status/2097789450831138964)

### 3. Fix declined card payments and checkout failures

- Kiro, 2026-09-25, r/kiroIDE (Reddit): “i'm encountering this error, i've tried 4-5 other cards from different providers, but still declines the payments. anyone else encountering the same issue?” [source](https://www.reddit.com/r/kiroIDE/comments/1wq22ib/kiro_payment_declined_anyone_else/)
- Kiro, 2026-09-25, r/kiroIDE (Reddit): “kiro is declining every card while getting subscription or purchasing credits. i tried each of my card and got declined. even the card i used to purchase the subscription earlier got declined today” [source](https://www.reddit.com/r/kiroIDE/comments/1wpy62b/card_declined_kiro_subscription/)
- Kiro, 2026-09-25, r/kiroIDE (Reddit): “im trying from 2 days to upgrade my plan or buy credits, it is just showing a “card decline” message i’ve tried different cards still not able to seen few posts yesterday but no latest info, please let me know if that issue got fixed i have alot of work pending..” [source](https://www.reddit.com/r/kiroIDE/comments/1wpl4mc/is_that_billing_issue_got_fixed/)

### 4. Add Fable 5.1 model

- Kiro, 2026-09-08, @kirodotdev (X): “@kirodotdev give us the latest models. we need astra and fable. how long do we need to wait? @kirodotdev” [source](https://twitter.com/1328696201969946627/status/2097406788303823031)
- Kiro, 2026-09-05, @kirodotdev (X): “fable 5.1 or gpt6?!!!! maybe both..we deserve that on @kirodotdev” [source](https://twitter.com/160687361/status/2096031541159657915)
- Kiro, 2026-09-04, @kirodotdev (X): “@kirodotdev add fable model and astra model in kiro pleaseeeee” [source](https://twitter.com/1445119640145907719/status/2095809770410201225)

### 5. Add GPT-6 Astra model

- Kiro, 2026-09-23, @kirodotdev (X): “@kirodotdev please kiro, give us what we want: astra, fable, opus 5.5, sol 6, luna 6 !!! pleaseeee” [source](https://twitter.com/1794045418445115392/status/2102796562518933904)
- Kiro, 2026-09-14, @kirodotdev (X): “@awsdevelopers i will choose python. because @kirodotdev is great with it too ;) wen astra?” [source](https://twitter.com/2083879303113027585/status/2099596286605271182)
- Kiro, 2026-09-14, @kirodotdev (X): “@kirodotdev cool when is kiro getting astra?” [source](https://twitter.com/1746043260127305728/status/2099573532686438490)

### 6. Lower or reverted model pricing

- Kiro, 2026-09-27, r/kiroIDE (Reddit): “only usable "model" in kiro right now is auto... all other decent ones burn credits like crazy. if aws prices luna/sol correctly and add back the new chinese models (deepseek v4.1 flash please!)... then it can return - otherwise... it will be used by the ones that are using it for free or when their employeer "strongly recommend" it to be used.” [source](https://www.reddit.com/r/kiroIDE/comments/1wqueq0/claude_pro_vs_kiro_pro_subscription_which_is/pcfhx04/)
- Kiro, 2026-09-21, @kirodotdev (X): “@kirodotdev bring back luna at 0.1x multiplier, i don't mind 256k context window” [source](https://twitter.com/1543880323749990400/status/2102132367129514240)
- Kiro, 2026-09-16, @kirodotdev (X): “can anyone in the kiro team pushback against this change ? luna went from being dirt cheap to 1.1x <strict_link> either that or just be transparent and admit you wanted to do a price increase. @kirodotdev @mattsgarman” [source](https://twitter.com/2066294184923877376/status/2100144237366923638)

### 7. Add low-cost DeepSeek and GLM models together

- Kiro, 2026-09-16, r/kiroIDE (Reddit): “at home i use a mix of codex and deepseek. astra at medium thinking works quite well. it kills me because i thought kiro was the affordable alternative, but i think any token/credit based service eventually has to stop eating costs. if they would at least get modern versions of deepseek and glm that were lower multipliers, that would give us better options, but bedrock has to support them first.” [source](https://www.reddit.com/r/kiroIDE/comments/1whvp12/what_do_you_thing_about_the_new_prices_and_any/pa9288j/)
- Kiro, 2026-09-16, @kirodotdev (X): “@kirodotdev can you guys please add models like deepseek v4.1 flash and pro, glm 5.3 flash and other sota flash and pro oss models ? it’s terrible that a product from “amazon” is not serving the frontier stuff even with the enormous compute y’all have” [source](https://twitter.com/1765671748282851328/status/2100101774887776291)
- Kiro, 2026-09-04, r/kiroIDE (Reddit): “they should also bring glm 5.3 flash and deep seek v4 flash.” [source](https://www.reddit.com/r/kiroIDE/comments/1w6xdti/bring_gemini_38_flash_and_grok_models_to_kiro_as/p7rc6us/)

### 8. Same-day availability of new models

- Kiro, 2026-09-25, @kirodotdev (X): “@kirodotdev cool. now where is opus 5.5? you said “coming soon” days ago. even a simple eta would be appreciated.” [source](https://twitter.com/1881025178291081216/status/2103520502471852236)
- Kiro, 2026-09-24, r/kiroIDE (Reddit): “i'm honestly losing patience with kiro. where's astra, gpt 6 sol and luna, and opus 5.5??? they're already on bedrock so why are they not out on kiro yet, aws? edit: fixed typo” [source](https://www.reddit.com/r/kiroIDE/comments/1worz5h/waiting_for_the_guy_who_says_opus_55_is_here/pbpvkie/)
- Kiro, 2026-09-21, r/kiroIDE (Reddit): “if a new anthropic deal was signed i better get opus 5.5 on day 1” [source](https://www.reddit.com/r/kiroIDE/comments/1wgutoi/so_let_me_get_this_straight_the_kiro_team_goes/pb5bsoy/)

### 9. Add DeepSeek V4.1 Flash model

- Kiro, 2026-09-27, r/kiroIDE (Reddit): “only usable "model" in kiro right now is auto... all other decent ones burn credits like crazy. if aws prices luna/sol correctly and add back the new chinese models (deepseek v4.1 flash please!)... then it can return - otherwise... it will be used by the ones that are using it for free or when their employeer "strongly recommend" it to be used.” [source](https://www.reddit.com/r/kiroIDE/comments/1wqueq0/claude_pro_vs_kiro_pro_subscription_which_is/pcfhx04/)
- Kiro, 2026-09-10, r/kiroIDE (Reddit): “pfft. every month my credit on kiro runs out sooner. i used my kiro plan in under 2 days this month. they need a deepseek model, not astra.” [source](https://www.reddit.com/r/kiroIDE/comments/1war1iu/is_gpt_astra_and_the_fable_models_coming_to_kiro/p8xg591/)
- Kiro, 2026-09-25, r/kiroIDE (Reddit): “also deepseek flash 4.1” [source](https://www.reddit.com/r/kiroIDE/comments/1wpveza/kiro_and_opus_55/pbzfwkl/)

### 10. Keep model catalog updated to latest versions

- Kiro, 2026-09-26, @kirodotdev (X): “@kirodotdev @kirodotdev you haven't added any of the latest models like opus 5.5 or latest gpt model. please add them asap” [source](https://twitter.com/1374290383455232000/status/2103876252293906688)
- Kiro, 2026-09-25, @kirodotdev (X): “@kirodotdev what’s going on with given us access to the latest models what are you guys doing @kirodotdev” [source](https://twitter.com/1328696201969946627/status/2103380454686576734)
- Kiro, 2026-09-02, r/kiroIDE (Reddit): “honestly, company is the only reason im using kiro. they’re too bad at keeping models up-to-date, especially fable models when all others got fable but we dont” [source](https://www.reddit.com/r/kiroIDE/comments/1w4wl5c/are_we_getting_fable_51/p7av97u/)

### 11. Add GPT-6 Sol and Luna models

- Kiro, 2026-09-27, @kirodotdev (X): “@kirodotdev finally, we have opus 5.5 in kiro!!! 🎉 thanks for finally adding it! hope to see the gpt-6 lineup in kiro soon too. <strict_link>” [source](https://twitter.com/1673330175939956739/status/2104121435983958182)
- Kiro, 2026-09-24, r/kiroIDE (Reddit): “if we can use gpt-5.6, that's still better. we can only use sonnet4.6 here. it's a completely delayed service and is unusable.” [source](https://www.reddit.com/r/kiroIDE/comments/1wp3xji/why_kiro_like_this/pbuv1e6/)
- Kiro, 2026-09-06, r/kiroIDE (Reddit): “why would they not add a new openai model, especially their new flagship model? you're not explaining your reasoning of "why would they?" so your question makes no sense.” [source](https://www.reddit.com/r/kiroIDE/comments/1w8nu4a/will_gpt_6astra_fable_51_come_to_kiro/p894p9c/)

### 12. Optional pricing tier for larger context

- Kiro, 2026-09-15, r/kiroIDE (Reddit): “they should come up with a toggle atleast that helps to switch between 272k & 1m for now” [source](https://www.reddit.com/r/kiroIDE/comments/1wguxle/option_for_272k_openai_models/p9ze1w5/)
- Kiro, 2026-09-15, r/kiroIDE (Reddit): “in the last few hours, the price of gpt-5.6 on kiro has surged significantly. for luna, the price jumped 11 times—from 0.1x to 1.1x. i haven't seen any posts mentioning price hikes for gpt-5.6 elsewhere. while upgrading the context window to 1m is a welcome change, this should have been offered as an optional choice. price increase of this magnitude simply because the window size was expanded is unreasonable. it is truly disappointing, as luna pr” [source](https://www.reddit.com/r/kiroIDE/comments/1wgn268/gpt_56_luna_is_dead_in_kiro/)
- Kiro, 2026-09-15, r/kiroIDE (Reddit): “this price hike, especially for luna, is total bullshit, jumping 11x the original price all of a sudden. i just had luna spend 30 credits on a read-only task to write a plan. if a raise was really that inevitable, they should’ve made luna at most 0.5x. terra was opus-level for a lot of tasks, so its price is kind of excusable, but now the whole model roster is just really bad. we already don't get the new deepseeks, glms, or anything, just the sh” [source](https://www.reddit.com/r/kiroIDE/comments/1wgutoi/so_let_me_get_this_straight_the_kiro_team_goes/p9y9u5q/)

## Facts

| Fact | Value |
|---|---|
| Version | Kiro Crew (open-source, self-hostable agent workspace), CLI |
| Released | Invite-only mid-2025; GA early 2026 |
| Price | Free (50 credits), Pro $20/mo (1,000 credits), Pro+ $40/mo (2,000), Pro Max $100/mo (5,000), Power $200/mo (10,000); $0.04/credit overage; Enterprise custom via AWS |
| Model | Reported to run on Claude models |
| Surface | IDE (VS Code-based), CLI |

## Sources

| Channel | Source | Posts |
|---|---|---|
| Reddit | r/kiroIDE | 802 |
| X | @kirodotdev | 297 |
| Reddit | Posts that name it | 56 |
| Trustpilot | Trustpilot | 1 |

## Better than peers on

None.

## Worse than peers on

Price, allowance or plan terms changed, Which models are offered on a plan and when

## All 63 criteria

Criterion love: 0.5 is the category norm. n: rated author-weeks.

### Paying and limits: Worse than peers (customer love 0.444, n 128)

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [How much use a plan's price buys](https://feedbackbench.com/criteria/limits.plan_value.md) | Typical | 0.500 | 0.472–0.526 | 42 | 16 | 26 |
| [Single prompt, model or effort level consumes disproportionate quota](https://feedbackbench.com/criteria/limits.burn_rate.md) | Typical | 0.475 | 0.449–0.504 | 38 | 3 | 35 |
| [Price, allowance or plan terms changed](https://feedbackbench.com/criteria/limits.allowance_change.md) | Worse than peers | 0.456 | 0.444–0.470 | 36 | 0 | 36 |
| [Free tier and free model availability and limits](https://feedbackbench.com/criteria/billing.free_tier.md) | Too few posts | 0.449 | 0.427–0.471 | 22 | 2 | 20 |
| [Pricing and plan terms stated clearly and consistently](https://feedbackbench.com/criteria/billing.pricing_clarity.md) | Too few posts | 0.483 | 0.474–0.492 | 13 | 0 | 13 |
| [Short rolling usage window blocks or interrupts work](https://feedbackbench.com/criteria/limits.window_interrupts_work.md) | Too few posts | 0.525 | 0.499–0.556 | 4 | 3 | 1 |
| [Quota reset timing and bonus or banked resets](https://feedbackbench.com/criteria/limits.reset_schedule.md) | Too few posts | 0.494 | 0.487–0.499 | 4 | 0 | 4 |
| [Pay-as-you-go overage, fallback billing and spend caps](https://feedbackbench.com/criteria/billing.overage_charges.md) | Too few posts | 0.497 | 0.493–0.500 | 2 | 0 | 2 |
| [Prompt cache hits, misses and invalidation](https://feedbackbench.com/criteria/limits.prompt_cache.md) | Too few posts | 0.498 | 0.495–0.500 | 1 | 0 | 1 |
| [Usage meter visibility and accuracy](https://feedbackbench.com/criteria/limits.usage_meter.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Using an existing subscription across tools](https://feedbackbench.com/criteria/billing.subscription_portability.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-27, r/kiroIDE (Reddit): “codex is insane atlist usage wise i haved used gpt 6 luna for 5hrs maybe more it only consumed 2% of weekly limits” [source](https://www.reddit.com/r/kiroIDE/comments/1wq8e5k/claude_opus_55_is_finally_here_lessss_gooo/pcbrrzv/)
- Praise, 2026-09-27, @kirodotdev (X): “@kirodotdev if i had to choose between cursor and kiro for using claude opus 5.5, based on a year of experience, i’d recommend kiro for the best value. even the cheapest plan gives you 1,000 credits, which lets you run the model a surprisingly large number of times. <strict_link>” [source](https://twitter.com/1260863005362802688/status/2104082489124004092)
- Praise, 2026-09-27, @kirodotdev (X): “@kirodotdev i created a lightweight php dashboard to display data from switchbot temperature and humidity sensors. i was able to implement all of this smoothly using only the features of "kiro free"! <strict_link> #kirouniversity #buildwithkiro” [source](https://twitter.com/2104203277688811520/status/2104233829972246799)
- Complaint, 2026-09-27, r/kiroIDE (Reddit): “at 1.1x, based on my testing and calculations (mitmproxy, context-window% counting to get token counts, sensible guesses at cached-reads, and baseline comparisons using openrouter), 5.6 luna was \_more\_ expensive than public api pricing, even at an optimal allowance usage of $0.02/credit. sol was slightly under at optimal usage, but most users won't use exactly 100%. it honestly looks more like t…” [source](https://www.reddit.com/r/kiroIDE/comments/1wnn70l/openai_just_released_gpt6_sol_and_luna_at_50/pcbrd6d/)
- Complaint, 2026-09-27, r/kiroIDE (Reddit): “yeah this has been known for weeks. they’re refunding people for september as they increased the price without enough notice.” [source](https://www.reddit.com/r/kiroIDE/comments/1wrd7l9/insane_price_hike_for_gpt_56_model_even_crazier/pcbx3dn/)
- Complaint, 2026-09-27, r/kiroIDE (Reddit): “well it's still not enough as most of the people would think that till 1m context it's same as 1.1x for luna or any gpt 5.6 models but it's double that (2.2x luna, 4.8x terra, 8.8x sol). they literally made it unusable” [source](https://www.reddit.com/r/kiroIDE/comments/1wrd7l9/insane_price_hike_for_gpt_56_model_even_crazier/pcbxh02/)

### Setting up and connecting: Too few posts (customer love 0.481, n 25)

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Onboarding, discoverability and documentation](https://feedbackbench.com/criteria/setup.onboarding_docs.md) | Too few posts | 0.496 | 0.483–0.511 | 8 | 1 | 7 |
| [IDE and editor integration](https://feedbackbench.com/criteria/setup.ide_integration.md) | Too few posts | 0.497 | 0.484–0.510 | 8 | 3 | 5 |
| [Install, launch and sign-in](https://feedbackbench.com/criteria/setup.install_signin.md) | Too few posts | 0.489 | 0.481–0.497 | 7 | 0 | 7 |
| [MCP servers, plugins, skills and hooks](https://feedbackbench.com/criteria/setup.extensions_mcp.md) | Too few posts | 0.500 | 0.488–0.511 | 6 | 3 | 3 |
| [Connecting own API keys, local models and custom endpoints](https://feedbackbench.com/criteria/setup.provider_byok_local.md) | Too few posts | 0.502 | 0.500–0.507 | 1 | 1 | 0 |

Most recent posts:

- Praise, 2026-09-25, r/kiroIDE (Reddit): “i w found the kiro ide harness is significantly better than the cli. i use both” [source](https://www.reddit.com/r/kiroIDE/comments/1wo0mu2/kiro_vs_claude_code_any_difference_worth_knowing/pbvtlk3/)
- Praise, 2026-09-25, r/kiroIDE (Reddit): “i’ve been using it with opencode and direct bedrock calls and it’s been working great.” [source](https://www.reddit.com/r/kiroIDE/comments/1wpi98x/opus_55_prediction/pbw9hib/)
- Praise, 2026-09-23, @kirodotdev (X): “@kirodotdev day 3 is looking strong. mcp and custom agents are exciting additions to the challenge.” [source](https://twitter.com/313123169/status/2102849930981413241)
- Complaint, 2026-09-24, r/kiroIDE (Reddit): “cool! gonna try tomorrow. i prefer the vs lsp integration, debugger and interface. kiro only have the free debugger right now and somehow electron-like programs perform much worse then vs in my machine.” [source](https://www.reddit.com/r/kiroIDE/comments/1wp53oc/i_added_native_kiro_support_to_visual_studio_2026/pbvamrb/)
- Complaint, 2026-09-23, r/kiroIDE (Reddit): “i use kiro at work and use claude code at home. claude code experience is much better. if you compare major features, kiro now supports most features (if not all) now: steering, mcp, skills etc. although, it is a bit confusing when you read the document at [<strict_link> but it actually supports skills pretty well and you can also use "npx skills add" to install theml. kiro has powers but i don't…” [source](https://www.reddit.com/r/kiroIDE/comments/1wo0mu2/kiro_vs_claude_code_any_difference_worth_knowing/pbk4vsq/)
- Complaint, 2026-09-21, @kirodotdev (X): “@kirodotdev still not available to me even though i am a qualified customer. i don't understand how kiro works” [source](https://twitter.com/2048551282554585088/status/2102182077219410112)

### Choosing models: Worse than peers (customer love 0.430, n 76)

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Which models are offered on a plan and when](https://feedbackbench.com/criteria/models.catalog_access.md) | Worse than peers | 0.430 | 0.405–0.456 | 70 | 5 | 65 |
| [Automatic model routing and fallback](https://feedbackbench.com/criteria/models.routing_auto.md) | Too few posts | 0.498 | 0.486–0.513 | 6 | 1 | 5 |
| [Quality got worse or better over time](https://feedbackbench.com/criteria/models.quality_drift.md) | Too few posts | 0.498 | 0.495–0.500 | 1 | 0 | 1 |
| [Reasoning effort setting and its defaults](https://feedbackbench.com/criteria/models.effort_control.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-27, @kirodotdev (X): “@kirodotdev finally, we have opus 5.5 in kiro!!! 🎉 thanks for finally adding it! hope to see the gpt-6 lineup in kiro soon too. <strict_link>” [source](https://twitter.com/1673330175939956739/status/2104121435983958182)
- Praise, 2026-09-26, r/kiroIDE (Reddit): “i can get so much done even with 1000 credits without hourly or weekly bs i honestly dgaf about astra or any other models opus 5.5 is great and haiku 5.5 is coming soon also” [source](https://www.reddit.com/r/kiroIDE/comments/1wqed0s/pretty_pleased/pc3hkwy/)
- Praise, 2026-09-26, r/kiroIDE (Reddit): “with opus 5.5, kiro is so backkkkk and usable now. lol” [source](https://www.reddit.com/r/kiroIDE/comments/1wqed0s/pretty_pleased/pc42b5u/)
- Complaint, 2026-09-27, r/kiroIDE (Reddit): “i work for amazon and is somewhat “strongly recommended” to use kiro. i still use claude code at work and at home. so much better … (auto classifier, transcript details, integrated tooling, open source tooling, cli features, general stability, model fallback, sub agents control, etc …)” [source](https://www.reddit.com/r/kiroIDE/comments/1wqueq0/claude_pro_vs_kiro_pro_subscription_which_is/pccqcjf/)
- Complaint, 2026-09-27, r/kiroIDE (Reddit): “exactly, not a single gpt5.6 model is making sense against opus in kiro” [source](https://www.reddit.com/r/kiroIDE/comments/1wrd7l9/insane_price_hike_for_gpt_56_model_even_crazier/pcdurv9/)
- Complaint, 2026-09-27, r/kiroIDE (Reddit): “only usable "model" in kiro right now is auto... all other decent ones burn credits like crazy. if aws prices luna/sol correctly and add back the new chinese models (deepseek v4.1 flash please!)... then it can return - otherwise... it will be used by the ones that are using it for free or when their employeer "strongly recommend" it to be used.” [source](https://www.reddit.com/r/kiroIDE/comments/1wqueq0/claude_pro_vs_kiro_pro_subscription_which_is/pcfhx04/)

### Instructing and context: Too few posts (customer love 0.507, n 18)

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Persistent project rules files are read and obeyed](https://feedbackbench.com/criteria/context.instruction_files.md) | Too few posts | 0.509 | 0.497–0.521 | 6 | 5 | 1 |
| [Output degrades as the context window fills](https://feedbackbench.com/criteria/context.long_context_decay.md) | Too few posts | 0.511 | 0.494–0.534 | 5 | 2 | 3 |
| [Context compaction keeps what matters, cheaply and quickly](https://feedbackbench.com/criteria/context.compaction.md) | Too few posts | 0.495 | 0.488–0.500 | 3 | 0 | 3 |
| [Memory and state carried across sessions](https://feedbackbench.com/criteria/context.session_memory.md) | Too few posts | 0.500 | 0.492–0.508 | 2 | 1 | 1 |
| [Direct in-prompt instructions and caps are followed](https://feedbackbench.com/criteria/context.instruction_following.md) | Too few posts | 0.498 | 0.495–0.500 | 1 | 0 | 1 |
| [Images, PDFs and file attachments as input](https://feedbackbench.com/criteria/context.attachments.md) | Too few posts | 0.498 | 0.493–0.500 | 1 | 0 | 1 |
| [Asks the user versus guessing](https://feedbackbench.com/criteria/context.clarifying_questions.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Finding the right files in the codebase](https://feedbackbench.com/criteria/context.codebase_retrieval.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-27, r/kiroIDE (Reddit): “my two cents on both from data science product development pov: claude code: i have been using claude code since it's first release. i must say it has improved a lot from different modes to harness improvements. the follow up questions which it asks you in plan mode is similar to plan mode in kiro. while claude code earlier was on cli only on windows later it got major upgrade to better ui as well…” [source](https://www.reddit.com/r/kiroIDE/comments/1wqueq0/claude_pro_vs_kiro_pro_subscription_which_is/pcc2obm/)
- Praise, 2026-09-23, r/kiroIDE (Reddit): “but you can't get tool details in this case, even if you do, you are wasting your context window for the new llm. with a session transfer, it only takes relevant info as it would have if the session was running on it from the beginning.” [source](https://www.reddit.com/r/kiroIDE/comments/1wnanos/move_sessions_from_claudecodex_to_kiro_and_vice/pblpvy5/)
- Praise, 2026-09-21, @kirodotdev (X): “@kirodotdev in long conversations, it does not lose context, which indeed saves a lot of trouble when debugging code.” [source](https://twitter.com/1518315606830829568/status/2102075322762137730)
- Complaint, 2026-09-27, r/kiroIDE (Reddit): “i want to add my view, it will never be free! any ai tool cannot be free, there is cost associated with them from foundation of training to hosting the model for end user like us. so to continue this service we need capital. yes companies will look ways to maximize it as so would we if we were in business. but in this term. i would have preferred kiro to give us option to use context window. if yo…” [source](https://www.reddit.com/r/kiroIDE/comments/1wrd7l9/insane_price_hike_for_gpt_56_model_even_crazier/pce2ltj/)
- Complaint, 2026-09-22, @kirodotdev (X): “@kirodotdev long-running context and deeper root-cause analysis could be a major boost for agentic coding.” [source](https://twitter.com/313123169/status/2102211743489409258)
- Complaint, 2026-09-21, @kirodotdev (X): “@kirodotdev long-running agent sessions need a trace receipt beside the model label: session id, root-cause file, tool calls, skipped hypotheses, patch diff, and test result. otherwise context retention is just a nicer fog machine.” [source](https://twitter.com/2013700835654672388/status/2102071866823430275)

### Doing the work: Typical (customer love 0.496, n 60)

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Can do the user's kind of task](https://feedbackbench.com/criteria/work.capability.md) | Typical | 0.485 | 0.460–0.509 | 34 | 17 | 17 |
| [Plan-before-edit mode](https://feedbackbench.com/criteria/work.plan_mode.md) | Too few posts | 0.515 | 0.504–0.527 | 8 | 7 | 1 |
| [Subagents, parallel agents and orchestrators](https://feedbackbench.com/criteria/work.multi_agent_orchestration.md) | Too few posts | 0.497 | 0.484–0.508 | 6 | 3 | 3 |
| [Breaks existing code or reintroduces bugs](https://feedbackbench.com/criteria/work.regressions_introduced.md) | Too few posts | 0.493 | 0.486–0.499 | 5 | 0 | 5 |
| [Does unrequested work or over-engineers](https://feedbackbench.com/criteria/work.scope_overreach.md) | Too few posts | 0.495 | 0.490–0.499 | 4 | 0 | 4 |
| [Tool approval prompts and autonomy modes](https://feedbackbench.com/criteria/work.permission_prompts.md) | Too few posts | 0.495 | 0.489–0.500 | 3 | 0 | 3 |
| [Long unattended runs and goal/loop mode](https://feedbackbench.com/criteria/work.long_running_autonomy.md) | Too few posts | 0.497 | 0.487–0.505 | 2 | 1 | 1 |
| [Safety filters block legitimate coding tasks](https://feedbackbench.com/criteria/work.safety_refusals.md) | Too few posts | 0.507 | 0.496–0.525 | 2 | 1 | 1 |
| [Spins, loops or gets stuck without progress](https://feedbackbench.com/criteria/work.stuck_loops.md) | Too few posts | 0.499 | 0.496–0.500 | 1 | 0 | 1 |
| [Stops mid-task or answers instead of acting](https://feedbackbench.com/criteria/work.premature_stop.md) | Too few posts | 0.499 | 0.496–0.500 | 1 | 0 | 1 |
| [Risky or irreversible actions without confirmation](https://feedbackbench.com/criteria/work.destructive_actions.md) | Too few posts | 0.499 | 0.496–0.500 | 1 | 0 | 1 |
| [Length and clarity of replies, summaries and comments](https://feedbackbench.com/criteria/work.response_verbosity.md) | Too few posts | 0.506 | 0.500–0.519 | 1 | 1 | 0 |
| [Frontend and visual UI output](https://feedbackbench.com/criteria/work.frontend_ui.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Diagnosing and fixing reported bugs](https://feedbackbench.com/criteria/work.bug_diagnosis.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Games checks instead of fixing the problem](https://feedbackbench.com/criteria/work.reward_hacking.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Git commits, branches and sync](https://feedbackbench.com/criteria/work.git_workflow.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Computer use and browser control](https://feedbackbench.com/criteria/work.computer_browser_use.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Caves to or argues with the user's judgement](https://feedbackbench.com/criteria/work.sycophancy_pushback.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-27, r/kiroIDE (Reddit): “my two cents on both from data science product development pov: claude code: i have been using claude code since it's first release. i must say it has improved a lot from different modes to harness improvements. the follow up questions which it asks you in plan mode is similar to plan mode in kiro. while claude code earlier was on cli only on windows later it got major upgrade to better ui as well…” [source](https://www.reddit.com/r/kiroIDE/comments/1wqueq0/claude_pro_vs_kiro_pro_subscription_which_is/pcc2obm/)
- Praise, 2026-09-27, r/kiroIDE (Reddit): “so true, opus 5.5 is extremely good at coding, spatial reasoning and best of all, it speaks human 😙” [source](https://www.reddit.com/r/kiroIDE/comments/1wrgezk/when_are_we_getting_new_gpt6_sol_and_luna_models/pcean29/)
- Praise, 2026-09-27, @kirodotdev (X): “i created this motion video with just one prompt using @kirodotdev 👀 and honestly, the result is seriously impressive. you might not even need claude code pro — i just used claude opus 5.5 directly inside kiro ide. <strict_link>” [source](https://twitter.com/1260863005362802688/status/2104225110425227562)
- Complaint, 2026-09-27, r/kiroIDE (Reddit): “any model quality is better on any other model harness than kiro.” [source](https://www.reddit.com/r/kiroIDE/comments/1wqueq0/claude_pro_vs_kiro_pro_subscription_which_is/pcapp9e/)
- Complaint, 2026-09-27, r/kiroIDE (Reddit): “the reason your app returned 0 results isn't because you did something wrong. it's because vercel runs on shared cloud ip ranges that search engines like duckduckgo aggressively block the second automated scripts try to scrape them. on the image recognition side, kiro gave you slightly outdated advice. you don't need a pricey setup just to pull text off a box. modern lightweight vision models (lik…” [source](https://www.reddit.com/r/kiroIDE/comments/1wr7rya/i_built_something_but_have_no_idea_what_im_doing/pcaz0zv/)
- Complaint, 2026-09-27, r/kiroIDE (Reddit): “i work for amazon and is somewhat “strongly recommended” to use kiro. i still use claude code at work and at home. so much better … (auto classifier, transcript details, integrated tooling, open source tooling, cli features, general stability, model fallback, sub agents control, etc …)” [source](https://www.reddit.com/r/kiroIDE/comments/1wqueq0/claude_pro_vs_kiro_pro_subscription_which_is/pccqcjf/)

### Checking and finishing: Too few posts (customer love 0.495, n 2)

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Claims work is done or fixed when it is not](https://feedbackbench.com/criteria/verify.false_completion.md) | Too few posts | 0.499 | 0.496–0.500 | 1 | 0 | 1 |
| [Builds, tests or runs its own changes](https://feedbackbench.com/criteria/verify.self_testing.md) | Too few posts | 0.496 | 0.487–0.500 | 1 | 0 | 1 |
| [Agent-performed code review finds real issues](https://feedbackbench.com/criteria/verify.agent_code_review.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Reviewing and approving the agent's changes](https://feedbackbench.com/criteria/verify.change_review_ui.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Complaint, 2026-09-10, @kirodotdev (X): “@shao__meng @kirodotdev @clare_liguori "people set the direction, and the agent executes." it sounds smooth when we talk about it, but when it actually runs, the bottleneck usually occurs during the verification stage—after the agent modifies the code, it judges right or wrong by itself, which can easily lead to loose testing. do you have any specific guidelines in those ten points on how to set n…” [source](https://twitter.com/2081519130113630208/status/2098160143506805106)
- Complaint, 2026-08-31, r/kiroIDE (Reddit): “kiro is a waste of time and money. it's been, by far, the worst thing to ever happen to me. it lies. all the time. it doesn't take direction. i like to think i know moderately what i'm doing - and none of the fixes that work on other models made any difference. it doesn't listen. even if you compact conversations, it loses context, even with session handoffs, it doesn't read them. it skims, skips,…” [source](https://www.reddit.com/r/kiroIDE/comments/1vlhy1l/kiro_needs_to_change_urgently/p6xfmgr/)

### Interface and sessions: Too few posts (customer love 0.497, n 14)

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [How the interface shows work, and what the user can configure](https://feedbackbench.com/criteria/ui.display_settings.md) | Too few posts | 0.493 | 0.481–0.504 | 7 | 1 | 6 |
| [Mobile, remote-control and voice access](https://feedbackbench.com/criteria/surfaces.remote_mobile.md) | Too few posts | 0.497 | 0.487–0.504 | 3 | 1 | 2 |
| [Saving, switching, resuming and rewinding sessions](https://feedbackbench.com/criteria/ui.session_history.md) | Too few posts | 0.508 | 0.500–0.521 | 2 | 2 | 0 |
| [Stopping and steering a running agent](https://feedbackbench.com/criteria/ui.interrupt_steer.md) | Too few posts | 0.498 | 0.494–0.500 | 1 | 0 | 1 |
| [Cloud and remote sandbox execution](https://feedbackbench.com/criteria/surfaces.cloud_sessions.md) | Too few posts | 0.502 | 0.500–0.507 | 1 | 1 | 0 |

Most recent posts:

- Praise, 2026-09-26, @kirodotdev (X): “seriously amazon hit this one out of the park, the layout of the ui is really clean, and 🤯 @kirodotdev you guys! <strict_link>” [source](https://twitter.com/7215722/status/2103732565517684954)
- Praise, 2026-09-22, @kirodotdev (X): “@poojagiri_8 @kirodotdev session management in kiro cli was overdue1000+ sessions and finally being able to find one is huge” [source](https://twitter.com/1675906158304038912/status/2102294972703621328)
- Praise, 2026-09-09, @kirodotdev (X): “that last update i shipped so many features. i've been posting for days and still haven't gotten through them all. 1devtool now supports `oh my pi` by @_can1357 and @kirodotdev you can resume sessions, save prompts, orchestrate, and more with them <strict_link>” [source](https://twitter.com/2050465213821132800/status/2097691961608306922)
- Complaint, 2026-09-27, r/kiroIDE (Reddit): “yes you can zoom it but scaling it not only affects text it increases the overall size of the ide, including buttons, menus, etc. i don't want that i want to only increase the text size and i can't so i don't use it” [source](https://www.reddit.com/r/kiroIDE/comments/1wqueq0/claude_pro_vs_kiro_pro_subscription_which_is/pcd08ni/)
- Complaint, 2026-09-26, r/kiroIDE (Reddit): “i use both claude and kiro for work as a software developer daily, i cant give you a fair comparison token wise as i have a $100 claude account vs a 1000 credits kiro account so it's not fair, but comparing tools claude is much better no questions asked. kiro is not even compatible between it's own tools (they are fixing this with cli v3 which is not their stable version yet), i don't like their s…” [source](https://www.reddit.com/r/kiroIDE/comments/1wqueq0/claude_pro_vs_kiro_pro_subscription_which_is/pc76mgu/)
- Complaint, 2026-09-23, r/kiroIDE (Reddit): “man kiro is becoming less and less usable everyday. no fast mode, no latest models, no mobile use (in beta or opt in?)” [source](https://www.reddit.com/r/kiroIDE/comments/1wnep1f/give_us_opus_55_atleast/pbh4l3t/)

### Reliability and speed: Too few posts (customer love 0.490, n 23)

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Client crashes, freezes and failed tool execution](https://feedbackbench.com/criteria/rel.client_failures.md) | Too few posts | 0.484 | 0.475–0.492 | 12 | 0 | 12 |
| [Latency, throughput and fast mode](https://feedbackbench.com/criteria/rel.response_speed.md) | Too few posts | 0.496 | 0.483–0.510 | 8 | 2 | 6 |
| [Outages, server errors and capacity or rate errors](https://feedbackbench.com/criteria/rel.service_errors.md) | Too few posts | 0.506 | 0.491–0.542 | 5 | 1 | 4 |
| [Updates break working setups](https://feedbackbench.com/criteria/rel.update_breakage.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-11, r/kiroIDE (Reddit): “for what i have been using kiro-cli it returns responses much faster than claude code but i think that the way it perfoms and the customization layer is under what claude code can offer” [source](https://www.reddit.com/r/kiroIDE/comments/1wchsii/frontier_models_on_other_providers_vs_the_same/p9325ex/)
- Praise, 2026-09-05, r/kiroIDE (Reddit): “just downgrade to v 0.12 -doesnt have agent focus but feeels snappier” [source](https://www.reddit.com/r/kiroIDE/comments/1w5nh3m/bug_report/p7x19jn/)
- Praise, 2026-09-03, @kirodotdev (X): “everyone is complaining that codex, cursor and claude are down but you can still fully use @kirodotdev” [source](https://twitter.com/1967964218956648448/status/2095580458452910505)
- Complaint, 2026-09-27, r/kiroIDE (Reddit): “kiro-cli timed out a few times yesterday. i lost two heavy work sessions. all i found is a ticket so it appears it does not exist (<strict_link>) how do people check downtime? does kiro do rate limiting if you are doing heavy work? it felt slow.” [source](https://www.reddit.com/r/kiroIDE/comments/1wrsp5y/kiro_status_page/)
- Complaint, 2026-09-25, r/kiroIDE (Reddit): “still now working today.” [source](https://www.reddit.com/r/kiroIDE/comments/1wp1sbg/kiro_subscription_payment/pbxiy8i/)
- Complaint, 2026-09-24, r/kiroIDE (Reddit): “fyi - still not working.” [source](https://www.reddit.com/r/kiroIDE/comments/1wp1sbg/kiro_subscription_payment/pbus63m/)

### Account and support: Typical (customer love 0.478, n 59)

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Support, refunds and issue handling](https://feedbackbench.com/criteria/account.support.md) | Typical | 0.485 | 0.462–0.512 | 30 | 3 | 27 |
| [Wrong charges, failed payments and plan provisioning](https://feedbackbench.com/criteria/account.billing_errors.md) | Too few posts | 0.500 | 0.459–0.563 | 28 | 1 | 27 |
| [Account bans and access restrictions](https://feedbackbench.com/criteria/account.bans_restrictions.md) | Too few posts | 0.483 | 0.474–0.491 | 13 | 0 | 13 |
| [Data retention, training use and deployment isolation](https://feedbackbench.com/criteria/account.data_privacy.md) | Too few posts | 0.507 | 0.490–0.532 | 6 | 2 | 4 |

Most recent posts:

- Praise, 2026-09-27, r/kiroIDE (Reddit): “yeah this has been known for weeks. they’re refunding people for september as they increased the price without enough notice.” [source](https://www.reddit.com/r/kiroIDE/comments/1wrd7l9/insane_price_hike_for_gpt_56_model_even_crazier/pcbx3dn/)
- Praise, 2026-09-25, r/kiroIDE (Reddit): “problem is resolved for me! i reloaded my kiro account usage page, hit the "purchase add-on credits" link fresh to open a new stripe page.. filled in my info, and successfully bought my credits. they are appearing in kiro too.” [source](https://www.reddit.com/r/kiroIDE/comments/1wp1sbg/kiro_subscription_payment/pbzwnmg/)
- Praise, 2026-09-25, r/kiroIDE (Reddit): “problem is resolved for me! i reloaded my kiro account usage page, hit the "purchase add-on credits" link fresh to open a new stripe page.. filled in my info, and successfully bought my credits. they are appearing in kiro too.” [source](https://www.reddit.com/r/kiroIDE/comments/1wp1sbg/kiro_subscription_payment/pbzwopv/)
- Complaint, 2026-09-26, r/kiroIDE (Reddit): “my company is not giving us access to fable because of the data retention requirements on fable.” [source](https://www.reddit.com/r/kiroIDE/comments/1wpveza/kiro_and_opus_55/pc5x5gt/)
- Complaint, 2026-09-26, r/kiroIDE (Reddit): “cameback to this sub today after moving to deepseek api which i’m very pleased with fast and extremely cheap at level of frontier models i’ m shocked to see after 5 months you still guys having the billing issue 😂😂😂” [source](https://www.reddit.com/r/kiroIDE/comments/1wq22ib/kiro_payment_declined_anyone_else/pc9epte/)
- Complaint, 2026-09-26, @kirodotdev (X): “@kirodotdev can't subscribe, all card declined” [source](https://twitter.com/2083458321118552065/status/2103690957761953862)